Pickfords is a member of the largest and most recognised industry association, The British Association of Removers.
The British Association of Removers is dedicated to promoting professional excellence and service in the removal industry for the mutual benefit of removers and their customers.
Quality standards Members of the British Association of Removers must meet strict standards to maintain their membership. The Office of Fair Trading Pickfords and the British Association of Removers liaise closely with the Office of Fair Trading to ensure trading terms and conditions meet current statutory requirements and that consumers’ interests are taken into account.
The British Association of Removers’ Code of practice is the only code in the moving industry that’s approved and monitored by the Office of Fair Trading under its Consumer Codes Approval Scheme. All BAR members abide by the code.
The British Association of Removers sets out rigorous standards of customer care for its members. If you have a problem that you are unable to resolve directly, the British Association of Removers offers a free conciliation service designed to ensure fair play and satisfaction for all parties concerned.