Our commitment to quality

Pickfords is committed to quality.  Our ‘Moving with Quality’ initiative is designed to focus on initiatives, which strive to continuously improve the quality of service received by our corporate accounts and their employees.

We have a seven-step approach to quality

  • Listening to our customers
  • Auditing our performance
  • Defining best practice and performance improvement plans
  • Developing talented people
  • Quality improvement tools and techniques
  • Reward and recognition
  • Continuous review

Find out more about our Customer evalutaion process

Find out more about our quality process and ‘Moving with Quality’ programme


Quality accreditations

Pickfords has a number of quality accreditations including ISO 9001:2000 for its quality management process,  ISO 14001 for its environmental management system and  OHAS 18001:2007 for Health and Safety.

Pickfords was one of the first moving companies to achieve FIDI's FAIMISO accreditation. 

FAIM ISO is recognised the world over as a seal of quality within the international moving industry and is awarded following an independent assessment of Pickfords' international moving activities
by an external auditor.

Find out more about FAIM ISO and FIDI

 

 

 

in the news

Import security filing now required
for shipments to USA

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Pickfords launches plan to control
the costs of moving and relocation

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 Pickfords achieves environmental
accreditation for UK network

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FAIM ISO is recognised as a seal of quality within the international moving industry and is awarded following a rigorous independent assessment of international moving activities.

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