From January 2005 the selling of insurance in the removals industry by removers acting as brokers became regulated and supervised by the Financial Services Authority. Pickfords registered with The Financial Services Authority under ref. 311689 and is thereby authorised and has been regulated to sell insurance from this date. Details can be found at http://www.fsa.gov.uk/register

What does this mean to our customers?
Following The Financial Services Authority's principles and guidelines Pickfords is committed to treating customers fairly. This means we will provide you with documentation in accordance with The Financial Services Authority's rules to ensure your demands and needs are being met. Our customers also have access to the Financial Ombudsmen's Service if they feel they've been missold insurance.

Insurance Booklet - Guidance Notes for Customers
This booklet is provided to all potential customers, prior to contracting our services, and enables them to make an informed decision about the insurance policies on offer.

For more information on the Financial Services Authority click here