Maersk has confirmed that some of its IT and communications infrastructure has been impacted. Pickfords will monitor the situation closely and keep our customers informed, should their shipments be affected.
Message from Maersk Group
Please see the following information from Maersk Group. Pickfords will monitor the situation closely and will make contact with our customers, should they be impacted by this incident.
"Following on from our communications yesterday (27th June 2017) regarding the impact of the global cyber attack, Petya, on A.P. Møller-Maersk group, we can confirm that some of our IT and communications infrastructure have been impacted and we have proactively shut down as a security measure.
For now this means the following:
All immediate vessel operations will continue as planned, making the majority of planned port calls.
Access to most ports is not impacted, however some APM Terminals are affected and gates are closed
Cargo in transit will be offloaded as planned. Import Cargo will be released to credit customers
At the present time we are unfortunately unable to serve new quotes or accept future bookings. However we do greatly appreciate your patience and look forward to carrying your cargo as soon as it is practically possible
Unfortunately due to the impact on our IT and communications systems we are limited in our ability to communicate with you. We will continue to email you when appropriate and will be updating our Social Media channels regularly.
We apologize once again for any inconvenience this may cause your business and we are working hard to resume normal operations as soon as possible.
The Maersk Team"
*UPDATE 11:50am* a further message from Maerk
Dear Customer,
As per our previous customer advisory regarding the impact of the global cyber attack on Maersk Line we are able to provide you with the following services at this time:
- All immediate vessel operations will continue as planned
- Access to UK and Irish ports is not impacted
- Cargo in transit will be offloaded as planned.
- Import cargo will be released to credit customers
- Export haulage booked to load in the next 24 hours will be accommodated where possible