Business Solutions

Our commitment to quality

Pickfords is committed to quality. Our ‘Moving with Quality’ initiative is designed to focus on initiatives, which strive to continuously improve the quality of service received by our corporate accounts and their employees.

We have a seven-step approach to quality

• Listening to our customers
• Auditing our performance
• Defining best practice and performance improvement plans
• Developing talented people
• Quality improvement tools and techniques
• Reward and recognition
• Continuous review

Find out more about our Customer evaluation process

Find out more about our quality process and ‘Moving with Quality’ programme

Quality accreditations

Pickfords has a number of quality accreditations including ISO 9001:2000 for its quality management process, ISO 14001 for its environmental management system and OHAS 18001:2007 for Health and Safety.

BS8522 accreditation

Pickfords Business Solutions is accredited with this Commercial Moving standard which defines standards for our service specification, contractual documents, staff competence and training, security, procedures for protection of property, customer feedback and our control of service quality. This accreditation and our membership of the BAR Commerial Moving Group together with the high customer satisfaction that we deliver led to our winning of Commercial Mover of the Year in 2010.

If you are searching for a removal company that specialises in commercial or office moving, you can be sure of your supplier’s specialist expertise if they can demonstrate they have a BS 8522:2009 accreditation.