Business Moving

Our commitment to quality

Pickfords is committed to quality.  Our ‘Moving with Quality’ initiative is designed to focus on initiatives, which strive to continuously improve the quality of service received by our corporate accounts and their employees.

We have a seven-step approach to quality

• Listening to our customers
• Auditing our performance
• Defining best practice and performance improvement plans
• Developing talented people
• Quality improvement tools and techniques
• Reward and recognition
• Continuous review

Find out more about our Customer evaluation process

Find out more about our quality process and ‘Moving with Quality’ programme

Quality accreditations

Pickfords has a number of quality accreditations including ISO 9001:2000 for its quality management process,  ISO 14001 for its environmental management system and  OHAS 18001:2007 for Health and Safety.

PAS 126 accreditation 

As a result of our Commercial Moving Group audits, Pickfords Business Moving has been accredited with PAS 126: 2008 accreditation which defines standards for our service specification, contractual documents, staff competence and training, security, procedures for protection of property, customer feedback and our control of service quality. 

PAS accreditation is a rigorous test.  If you are searching for a removal company that specialises in commercial or office moving, you can be sure of your supplier’s specialist expertise if they can demonstrate they have a
PAS 126:2008 accreditation.