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Telemarketing Executive: Barking

08 Mar 2019

To develop & appoint opportunities with prospects & customers for the sales team to quote for our existing &/or new services as we launch them. Role based in Barking, Essex.

Responsibilities

  • To pro-actively contact all allocated brought in sales leads
  • Respond professionally to all incoming enquiries be they through Live Chat / Web or Phone.
  • Input all activities including calls/appointments & tasks into our CRM system
  • Through questioning, clarify the customers buying criteria & requirements
  • Where appropriate, price bounce to gauge customer reaction & estimated budget.
  • Introduce affiliate services where appropriate.
  • Where requested to do so, follow up all enquiries to conclusion and maintain records in our CRM.
  • Input and assist in any data entry tasks as needed
  • Assist in general administrative duties as and when required

Skills, Knowledge & Experience
The right candidate must have:

  •  Ideally - previous telemarketing or sales experience.
  • Good negotiating and influencing skills.
  • Excellent communication skills both written and verbal.
  • PC literate  
  • Ability to build alliances and maintain relationships.
  • Ability to understand both customer and competitive environment.
  • Good networking skills.
  • Commercial awareness / attention to detail
  • Consultative Skills – understanding customer requirements and competitive environment
  • Selling skills and concepts – Influencing, listening, questioning, negotiating and gaining commitment.

Personal attributes:

  •  Energized, enthusiastic, pro-active, determined, & self disciplined
  • Success / achievement hungry - 
  • Ability to work under pressure and deliver to deadlines
  • Flexible, resilient & tenacious

To apply, send your CV to [email protected]