Privacy Policy

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Pickfords is a data controller registered with the Information Commissioners Office and governed by prevailing data protection legislation. We are committed to preserving and respecting the privacy of visitors’ to www. pickfords.com. Our Privacy policy below will explain how we collect personal information, what we collect, what we do with that information, your rights, and how long we keep information Pickfords is committed to preserving the privacy of all visitors to www.pickfords.com

Read the following privacy policy to understand how we use and protect the information that you provide to us.

By making an enquiry via this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you contact us via www.pickfords.com you will be asked to provide certain information about yourself including your name, email address and browsing information about your use of the Pickfords website (such as information about your browser type and the pages of the website that you visit). We may also collect information about you from e-mails or letters you send to us or from telephone calls with you.

Cookies

When you visit this website we may use cookies to collect certain browsing information about your use of the Pickfords website. Cookies are small data files which are stored by your browser on your computer’s hard drive and details of the browsing information that Pickfords collects are described above. We also use JavaScript to speed up your experience of the Pickfords website.

You can change your browser settings to refuse or delete cookies or JavaScript but please note that, if you do, this may impair the functionality of the Pickfords website. As the method by which you may choose to refuse or delete cookies or JavaScript varies from browser to browser, please consult your browser’s Help menu for further information.

Use of your information

Your information will enable us to supply the information you have requested. It will also enable us to contact you where necessary concerning your enquiry. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.

Disclosure of your information

The information you provide to us will be held in the UK and accessed by or given to our staff or designated agents working within the UK. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Pickfords
Pickfords Park
Laxcon Close
London
NW10 OTG

Tel: 020 3188 1200

View our Privacy Policy

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Pickfords will not pass your personal data onto other parties unless we have your consent. However, we would like to contact you with information and offers on additional services to help you save money when you move home. Some of these services are provided by third parties. Please tick the box if you want to receive this information. Please note that by submitting your contact details, you are consenting to us contacting you by email to follow up your enquiry.

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"I am one very happy customer; your staff were very efficient and very professional. Thank you very much."

Millicent Sesi - Moved from Harrow to Forest Hill, South London

"Very happy with the removal to my home."

Customer Moved from Buckinghamshire to West Sussex

"The men were on time and so helpful and friendly. Would recommend them any time."

Customer moved from Hampstead to Richmond

"Very happy with Pickfords Man and Van service, very fast service and excellent packing, the crew were awesome."

John Devin - Moved from Hampstead to Hampstead

"I have recently had the greatest pleasure of dealing with Daniel [International Move Manager]. His manner was beyond reproach and the courtesy he extended to me was second to none. It was a revelation in this age we live in to experience one to one contact with someone who is totally focused on his customer. He kept me updated at all times and contacted me at times that he promised. He convinced me that he loved his job by the personal attention he gave to me and he left me feeling elated. Well done and a huge thank you to Dan."

Customer moved from the UK to Canada

"Daniel [International Move Manager] deserves special mention; he helped immensely because he responded to my emails promptly and with clear answers. I have moved 3 times with Pickfords and based on the level of service that Daniel provided, I would not hesitate to recommend you."

Customer moved from the UK to Hong Kong

"I would just like to say how happy I am with the service that I've received from Pickfords. I'm very pleased that I chose you for moving my things to Tokyo. Everyone in your team has been really friendly and helpful and this has made the whole process of moving far less stressful. I'd particularly like to thank Mithun Pujari for all of his assistance. His friendly and professional manner has kept me calm and reassured during this huge upheaval in my life. I feel that I'm in safe hands and it's very much appreciated."

customer moved from Glasgow to Tokyo

Your 2 staff who moved me into my new house today were fantastic, a real credit to you. Thanks!

@bandabarn - Moving from UK to Kenya

Great duo Clive & Paul from @Pickfords orchestrated a fantastic home removal for us. Can't praise them enough for all their help. Thanks lads

Cathy Medlock

fantastic move today can't recommend Pickfords highly enough.

Jonathan Rettig

"@Pickfords Amazing removals today from John, (dad) John (son) and Dan. Did you proud and big thanks from us to such a great team!"

Chris Armstrong

"Fantastic moving team yesterday. Thanks to Keith, Alan & Dave aka Chuckle Bros @Pickfords Hampshire depot for making the move painless & fun."

Jennie Byrne

Doff of the cap to @Pickfords - Absolutely superb service in moving my aunt on Friday.

Neil Skinner

Finally settled in with family after moving! Thanks you @pickfords and all the lads for being awesome and making it a smooth operation

Mark Easter (rugby union footballer) - Moving from UK to Swaziland

Everything packed and off to #Namibia. Watched @Pickfords go to work. They are awesome. Thx for the great service guys.

Jacques Burger (rugby union loose forward) - Moving from UK to Namibia

And we're in. Thanks to great service from @Pickfords. Now the unpacking begins

Richard Borrett

Amazing job by @Pickfords moving us down to Bude. Surpassed all expectations, great service.

Nick Swan

good fun when your movers are massive gamers! Very quick and lovely guys- thanks @Pickfords

Caitlin Goodale

"Thanks to @Pickfords for moving us from Falmouth to Southampton without a hitch, driver was a hero on his own."

Trevor Parmenter

"Amazing effort from Pickfords lads! Full packing service, 7 hrs all in and they barely broke sweat! Fantastic service. Thanks @Pickfords"

Gill Allen

"@Pickfords #Bath, thank you Andy,Russ,Luke, Nick and Leanne! You're amazing!"

Julia Sawalha (Ab Fab actress)

"Fantastic service from Daniel and Mike from @Pickfords Bath depot, they are a credit to your company."

Barry Coombs

Great team from #Pickfords doing our pack up. Vince, Sam & 2 others. Out of Gloucester yard. #moveday @Pickfords

Amanda Williams

So @Pickfords are doing a wonderful job but I'm sitting around trying not to get in the way and failing!

Jennifer Middleton

Moving @keshadden up to Scotland today - lovely team from @Pickfords are making it a stress-free experience :)

Charlie Hadden

@Pickfords thanks to the crew who took us from Stowupland to Hitcham today - great service!

Lyndsey Powell

@Pickfords thanks for the amazing service today, your lads waited for 5 long patient hours whist we had to wait for our keys!!!

Simon Richardson

A huge thank you to @Pickfords ... We couldn't have done it without you

Palé Hall Hotel

Thank you so much to the wonderful moving team @pickfords who made our day so much easier.

Jennifer Brizman

@pickfords tony and his team yesterday were brilliant! please pass on our thanks :)

Hayley Whelan

@Pickfords the team you sent for our #sw13 #move are brilliant! Thanks

Julie Brownson

""Marks & Spencer service at Aldi prices." This is one of the many reasons I've been really impressed with @Pickfords."

Dave Sharpe (@dmsh_)

More good news: all the furniture has been moved from our old location to the new school. Thanks @Pickfords

Malcolm Arnold Prep (@MAPrepSchool)

"Heroes of the day: @Pickfords Edinburgh's Sparky and Allan! Thanks so much guys!! Total life savers. #blessed #faithinhumanity"

K.A. Farrell ‏(@k_a_farrell)

"Your guys Martin, Dane and Bogdan doing a great job packing us up in Bristol today @Pickfords"

Joanne S (‏@jojosim)

"The guys from the Preston branch of @Pickfords are great - majority of the house packed in under 3 hrs! #moving"

‏@beautybythebun

"The boys in blue have arrived! @Pickfords looking after us briliantly."

Natalie Silverman ‏@NATCHATPRO

BIGGEST THANK U @Pickfords Inverness Adam Stevens & Joan Kildae are SUPERSTARS, my sons 'organised to move' very different to mine #rescued

Gina Long MBE (@geewizzgee1)

@Pickfords fantastic team of Gerry, Paul and Brendan #smooth hassle free move for downsizing elderly parents #Milton Keynes

Tracy Franklin (@forge55)

@Pickfords thank you for sending in a lovely friendly, organised team to take the stress out of our move! Lovely group of guys

@jaimecollins76

Big thank you to @Pickfords team that had me this morning, you moved me very swiftly and easy

@sammy1986

TY @Pickfords for making the move out of my flat as painless as possible! See you next week for the move into the new home!

Tom Forman (@EarnestlyTom)

what a fantastic job you did! Thank you for all your hard work x

Goffs Academy (@GoffsAcademy)

Very impressed with @Pickfords not even an hour here and the upstairs is empty - good job guys

@CallMeDougan - Moved to Manchester

hi @pickfords great job so far with your South west London removal team today :)

@Harlexyrocks

Just spoken to a lovely lady from your Cardiff office. Excellent customer service & very helpful start to a stressful move! @Pickfords

D Forster (@RavenForster)

It's moving day!!! Off to #York for the next chapter thanks for the help @Pickfords great service

David Hawthorne (@dhawthorne7791)

Video call with @Pickfords was quite exciting and very easy!!!!

Nicky Skeels (@Nicky140972)

Just did a removals survey via video link with @Pickfords - so much quicker and easier than trad. methods! #moderntechnology #marvellous

@AdamTams

Thanks for making things go so smoothly

The Flower Market (@MarketFlowers)

Great job by @Pickfords this morning. Thankyou so much The house move has begun. #Lancashire here we come 😆

Stef Jackson-Horner (@sjacksonhorner)

Can't thank @Pickfords enough for handling our house move so well. Great team of guys - all with patience humour and diligence. 👍👍👍

Steph Bradley (@freedomsaddlery)

Very impressed with @Pickfords video / app based home survey, great use of current technology. Hope the quote will be as impressive!

@LyndaHVaughan

Great job just completed by @Pickfords moved our whole house (minus the bricks!) from London to San Francisco, nothing broken, thanks!

Graeme Newlands (@captainandenemy)

Scott, Jack, Darren, Nicky & Bruce @Pickfords are our new favourite people. So accommodating and a joy to pack up our flat with!! 📦💪

Helen Adams (@hma502)

Really impressed with the service from Move Consultant Danny Jackson @pickfords! No longer worried about the move. #thankyou

@Misbah_Haque

Awesome work today in Alton by Paul and Dave from @Pickfords. No respite from the heat, but they worked quickly and with humour. Thanks :)

@mcjools

@Pickfords you're online support agents are nothing short of brilliant ! Keep up the good work !

@3othmanB

Huge thanks to these men for the hard work on helping us move house @Pickfords

Ben Stokes (England cricketer) - moved to County Durham

Have to say the @Pickfords team were stars today, they must have melted in this heat today but they kept on smiling...

Simon J. Wilding (@tango_one)

Huge thanks to Tony, Jordan and the team from @Pickfords who did an amazing job moving Mum & Dad. A superb team and top guys! 🚛🚛

Mike Rea

Excellent removal team from @Pickfords 2day. Friendly, efficient & really helpful. Moving is stressful but they've definitely reduced it :D

@gospelshow1

"Never used @Pickfords before but they are great. Courteous and swift."

John Clarke

"Thank you to Sylvia Gomez @Pickfords London-you have made my day!"

Marybeth Harasz

"Hats off to the crew of guys from @Pickfords that helped us moved yesterday; their smiles and laughs made a stressful day manageable"

Andrew Lambert

"Staff @Pickfords Wembley super helpful. Thanks all from @DMUSpecialColls"

Natalie Hayton, De Montfort University Special Collections

"Thanks for very smooth office pack up - grateful for professional efficient service as always @Pickfords"

Debra Jackson

Thanks @Pickfords for delivering so efficiently.

GIll Crawford

Cannot recommend @Pickfords highly enough. Movers were efficient, punctual, thoughtful & friendly. Made this move as painless as any can be.

Piali Das Gupta (@PialiDG)