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Apprentice Move Manager: Manchester

04 Feb 2021

As an Apprentice Customer Move Co-Ordinator you will be the one point of contact throughout the customer’s journey which involves understanding the customer’s needs and in turn improving the customer’s experience.

Responsibilities will include:

  • As an Apprentice Customer Move Co-Ordinator you will be the one point of contact throughout the customer’s journey which involves understanding the customer’s needs and in turn improving the customer’s experience
  • You will be expected to maintain excellent customer service and communication standards at all times
  • An Apprentice Customer Move Co-Ordinator must also be a good problem solver, able to use intuition to resolve any issues and complaints from the client
  • You will also have the ability to maximise sales opportunities with the ability to up sell products and services to the customer
  • Dealing with all administrative enquiries in a professional and timely manner is a must, along with ensuring all documentation is accurately checked before processing
  • As an Apprentice Customer Move Co-Ordinator you will be required to take part in team meetings and briefings when planned
  • You will be expected to build and maintain effective working relationships within the team
  • You will be required to perform any other duties as and when required
Find the full listing on the government apprenticeship website