International moving guide

Your Move Manager

We are committed to delivering complete customer satisfaction and a personal service tailored to your individual needs. You will be assigned a dedicated International Move Manager who is highly trained and experienced in the logistics of moving home.

Your Move Manager will:

• Talk you through the move process, taking care to understand your unique requirements.
• Create a move plan tailored to your timeline and budget, detailing the method of transit, port of arrivals, transit times, packing details, insurance information and move timetable.
• Manage every aspect of your move, from arranging your survey and liaising with our operational departments to providing you with the guidance to ensure smooth customs clearance.
• Provide advice and guidance throughout the move period.
• React quickly to changing situations and resolve any issues along the way.