International moving guide

How your belongings are loaded will depend on the mode of transport that you selected.

Exclusive or shared

If your goods are to be moved by sea in a shipping container for your exclusive use, your consignment will be loaded into the container at your residence.

If you have chosen a shared or groupage transit option, your goods will travel by vehicle to our consolidation centre.

The paperwork

At this point your Move Manager will forward your paperwork, which include the following where appropriate:

• A consignment note defining the details of your move
• Your packing inventory
• Customs documentation
• Insurance documents
• Copy of your passport
• Your travel itinerary

If you have chosen air or sea transit options, your paperwork will be sent to our partner at destination.

Shipping

Our Shipping Services department will liaise with the shipping line or airline to ensure that your consignment is booked and forwarded by your chosen method.

If you are moving within Europe, your Move Manager will oversee your move through to delivery.

Shipping advice details

After packing and loading is completed, you will be sent shipping advice details to confirm your vessel or flight number, the estimated time of arrival at port or airport and the name of your contact at destination who will clear your consignment through customs and arrange delivery.