Our pet transport and shipping service

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How does it work?

Liaising with your vet

Once we have the necessary details of your pet, including their measurements and breed, and have discussed the process with you, your Pet Travel Consultant may liaise with your vet to explain the exact requirements for pets entering your destination country.

Making all the travel arrangements

Your Pet Travel Consultant will make all the necessary travel arrangements for your pet, including collection from your home, boarding (if needed), flights, customs and DEFRA export submissions and any import submission required at your destination airport.

Arranging your pet’s veterinary health certificate

Your Pet Travel Consultant will arrange for our appointed vet to examine your pet. This is an important part of the process as your pet must have a veterinary health certificate to prove that they are in good health and are fit to fly.

Designing a made-to-measure travel carrier

Pickfords will provide an airline-approved travel carrier, if you do not have one. Travel carriers must comply with IATA regulations to ensure your pet travels securely and comfortably.

Collection and preparation for flight

Wherever possible, we will collect your pet from your home in a small, air-conditioned vehicle and take him or her to our kennels and cattery the day before their flight. While staying with us, they will see our vet and are exercised regularly. To ensure they are tired and have run off all their excess energy, we exercise all dogs in our secure exercise are prior to check-in.

Tracking their journey

We will give you access to a flight tracking system, so you can watch your pet’s progress as they fly to your new home.

On arrival

We can arrange customs clearance and onward delivery to your new home.

If required, our overseas offices and trusted partner agents can handle all the arrivals process, including customs clearance, booking and transfer to quarantine  if needed and then, most importantly, deliver you pet to your new home.

Get your international removals quote today so you can budget for your big move. You may also be interested in our international baggage services and shipment tracking, which will both help your move abroad go as smoothly as possible.

Pickfords Pet Shipping Alt Text

Warm, cosy, hygienic Vet Bed
for the journey

Pickfords Pet Shipping

Pet protection plan included as standard


Pickfords Pet Shipping

Made to measure travel carrier
for their comfort


Need a little advice? Look no further

Whether you're moving your home, business or your employees, our Moving Advice Centre has some great advice to help your move run as smoothly as possible.

The Pickfords Advice Centre
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