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ICF Consulting

Technology

ICF Consulting is a global consulting and technology services company that provides services for governments and businesses, including strategic planning, management, marketing and analytics.

Client Requirements

The modern office is a very different place now than it was before the outbreak of the COVID-19 pandemic. Now, staff are more mobile and fluid with their day-to-day office environment, with many no longer needing an allocated desk. The office has become more of a meeting and transactional space, where staff can interact with each other and meet clients. People are empowered to work when and how they choose to optimise their performance.

ICF allowed its employees to decide how to utilise their working hours and relocated its staff from three of its London locations into a new office that suited this philosophy.

Challenges

Disruption to ICF staff needed to be minimal. To this end, all three offices had to move over a single weekend and have full connectivity so services could resume first thing on Monday morning.

Pickfords needed to meticulous coordinate its operation in unison with other contractors on site to achieve this.

Solution

ICF no longer required most of the furniture from the existing site, including desks, pedestals, chairs, IT workstations, and filing and storage cupboards. So Pickfords donated this redundant equipment via its network of charities and furniture re-sellers for reuse.

Equipment appropriate for an educational establishment, such as stacking chairs, TV monitors, and storage units, were donated to a local school.

The rest of the equipment, including desks, workstations, large interactive smart screens, chairs, cupboards, and redundant IT equipment consisting of laptops, monitors, server blades and racks, were ethically disposed of.

Over one weekend, the furniture collected was either repurposed, sold, or reused; and the interactive smart boards were all given a second lease of life.

The redundant IT equipment was collected for recycling, with all data removed to adhere to the WEEE directive. All hard drives were collected, audited, and wiped to CESG Infosec Level 5 HMG approved standards and documented for ICF’s records. The accumulated waste material was taken for recycling.

In addition, there were many desk tidies, paper trays, plastic wallets, pens, old stationery, and personal material that was all recycled.

Approach to health and safety in a 'live environment'

Crew briefings took place daily to ensure that all team members were clear on the objectives for that day. Any Pickfords staff member allocated to this contract were fully aware of ICF Consulting’s site rules (including Health & Safety, and COVID 19 regulations, alarms, fire precautions, entry and exit points from each site). 

Summary

  • The moves and environmental recycling project were completed on time and within budget.
  • Nothing was sent to landfill and all assets collected were compliant with Government waste legislation.
  • ICF Consulting’s Corporate Social Responsibility programme, coupled with Pickfords’ expertise has made a significant contribution to helping ICF Consulting achieve its sustainability goals.

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